We stand behind our quality with a 100% satisfaction guarantee. If you're not completely satisfied with your patches, we'll make it right.
Quality Guarantee
We guarantee the quality of our products and workmanship. If you receive defective products due to manufacturing errors, we will replace them at no charge.
Quality issues must be reported within 30 days of delivery with photographic evidence.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately with:
- Your order number
- Photographs of the defect or damage
- Description of the issue
We will either replace the item at no additional cost or issue a full refund, including shipping costs.
Report a problem with an order on our Order Issue Form, or read our Refund Policy for full details.